MobiControl (14.3) On-Premise (DMZ) installation. Want to enroll Android devices via external (firewalled) network
Could you please let us know if you are using Enrollment ID or Enrollment URL to enroll a device. Apart from trying to connect to the deployment server, while enrolling the device also needs to talk to the SOTI Services URLs, mentioned here: https://www.soti.net/mc/help/v14.2/en/setup/installing/soti_services.html
SOTI Technical Support | SOTI Inc. | 1.905.624.9828 | firstname.lastname@example.org
I download the mcsetup.ini from the add-devices rule on the MobiControl server and I download the agent.apk from the soti Agent download website. Then (using Zebra StageNow tool) I download these 2 files to the Zebra TC25 device, install the agent.apk and then start the agent. In some way (I assume) the agent use the mcsetup.ini file to connect to the MobiControl server to enroll. If it's using Enrollment-ID or Enrollment-URL, I'm not sure.