MobiControl v13.3.0.3851 and Windows OS

MobiControl v13.3.0.3851 and Windows OS

Hello,

For testing purposes I have to install a v13.3.0.3851, do some tests on it and then upgrade the MC version to the v14.4.9.1034.

Problem : I have the following error message from the MC Admin tool when I want to make / save changes :

 

Also, I am unable to manually launch the SOTI MobiControl Deployment Server service :

 

Question : Does mobicontrol version v13.3.0.3851 can work on a Windows Server 2016 ?

Or does it only work on the following OS :

Windows 7 (Browser-based remote control not supported.)
Windows 8
Windows Server 2008 R2 (Browser-based remote control not supported.)
Windows Server 2012
Windows Server 2012 R2
Windows 10

Many thanks.

2 Answers

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Raymond Chan | posted this 19 May 2020

Windows Server 2016 is not on the offical list of recommended servers at  MobiControl v13.3 Maintenance Release Notes - SOTI Docs

MobiControl v13.3 Maintenance Release Notes - SOTI Docs
  http://www.soti.net/mc/help/v13/en/default.htm#Setup/System-Requirements.htm
 
and hence should be avoided, especially for early MobiControl v13 release/patch versions.   
 
 
However, I do have one or two customers running  MobiControl v13.4.x on Windows Server 2016 for about 2 years without any major problems.  
 
 
 

 

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Yoan R | posted this 19 May 2020

Hello Raymond,

That's what I was afraid of.. Thank you.

I will try to see why the services won't start and install a 2012 Server if I can't find out why.

Best regards,

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