MobiControl won't stay connected
- 25 November 2019
- SOTI MobiControl - Android
7 Answers- 0 Upvote
- 2 Followers
7 Answers
It helped, thank you :)
Try this script
writeprivateprofstring DeviceFeature DisableDozeMode 1
apply featurecontrol
Try below script:
writeprivateprofstring DeviceFeature DisableDozeMode 1
apply featurecontrol
I don't have that option under feature control
Did you try enabling "disable doze mode" under feature control profile?
build number for the server is: 14.1.3.1587
I have a test device, and when I close the agent, the pictogram of the tablet goes from green to grey, and when I open up the agent again, then it starts to connect. I've tried to reinstall the profiles etc...nothing helped...The problem here is that when I want to push out a new package to the profile, it takes about 10-15 minutes, however the connection won't last that long, only when we are directly on the mobicontrol app.
What are the version and build numbers of your MobiControl server? What about the active MDM api's used by the device agent?
How did you know the devices were not connected when the device agent was closed/minimized? While you think it's not connected, did you try locking/unlocking the lockscreen or installing/revoking profile?