Thank you for posting in SOTI Central.
It seems on Android 11 COPE and afw#mobicontrol enrollment, COPE doesn't work as we would expect. This is an unfortunate Android platform restriction that we have no control over at this moment in time.
Your solution is to enroll through the MobiControl Stage Programmer App (QR/NFC), which should then resolve your issue. If it doesn't, look into upgrading your firmware and then try the method again.
If this resolves your issue, please mark this post as the solution. Also, feel free to reach out if you need clarification or have any follow-up questions.
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I did as you said: to enroll through the MobiControl Stage Programmer App (QR)
My device is still in remote view
Here is the state of the agent:
Firmware is up to date.
I restarted the device as well as the SOTI application.
Thanks for your help