Moving Devices to New Groups

Moving Devices to New Groups

I'm new to the Soti platform and am trying to figure out how to assign devices to other groups.

I've got about 20 pads in a common staging folder and want to move them into individual groups.. I've uploaded a number of apps in each location folder I just can not figure out how to move the iPads from the staging group to one of the other groups... I read in the directions that I should be able to drag and drop the pads into the other groups however that does not seem to be working for me unless I am trying this in the wrong section. 

These are all IOS Devices if that makes a difference


4 Answers

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Support Staff | posted this 02 January 2020

Hello Matt, 

 

Is this what you are trying to do?   Try selecting in between the name and first column to select the device to move.

 

 

Please note I refreshed my screen after moving the device, as it may be required to show the updated location of it.

 

Hope this helps.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Matt | posted this 02 January 2020

Ahh... thank you!  I wasn't sure if I was on the correct screen or not but I was just able to assign it to a new folder...

Many thanks!

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Matt | posted this 02 January 2020

One other question.. can a device be in two groups at the same time?

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Raymond Chan | posted this 03 January 2020

A device can only be in one NORMAL device-group at any time.

However, it can also be in as many VIRTUAL device-groups as you want. 

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