On Premise Enrollment

On Premise Enrollment

My client has On Premise installation, and i use enrollment URL & their close network to enroll the device to MC. Their device is Honeywell CT50 and i enroll it to A+. one strange thing is, 2 device can't enroll to the MC after i wrote down the enrollment URL in MC apps (while use close network). So i change the network, i use the WiFi, and suddenly it works, the device enroll to MC. It make me confuse since it's on Prem, so i dont think the open network can read the server. is there any particular thing that i need to check? the device going well, nothing happened after the enrollment, but i just want to share it here to prevent some future problem.

 

Thank!

  • 11 December 2019
  • SOTI MobiControl
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Raymond Chan | posted this 11 December 2019

What did you mean when you said " wrote down the enrollment URL in MC apps (while use close network)".  Is there any typo?  Please elaborate your situation.

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Randy, Saputra | posted this 11 December 2019

i mean i use the enrollment URL to enroll it, since enrollment ID is something processed in SOTI server, so i can't enroll with enrollment ID. sorry for confusing definition.

basically i write it down the enrollment URL, and press the press the button "Enroll", then nothing happened, so i change from Close Network to Open WIFI just to test, and the device enroll to SOTI.

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Raymond Chan | posted this 11 December 2019

The answers depend on what device platform(s) and what device modes are used.  Some functionalities may not be available if your MobiControl server as well as your devices are restricted to a closed coporate network.

Whether or not it works also depends on how you configure your MobiControl server with MCadmin utility.  

 

You likely need to provide more details on your server configuration, certificates, device platforms/modes/firmware versions, etc. before anyone can comment for a closed network implementation.   

 

Frankly speaking, I personally think that it is less and less practical to totally restrict your server and devices to a closed corporate network if most of the useful enteprrise-level functionalies are needed, mainly because the major platform owners (Google for Android Enteprise, Apple for iOS, and Microsoft for Windows) provide various services and mechanisms to ensure security and authentication. 

 

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