Hi Jason,


Thank you for posting in SOTI Central.


This is a likely security feature of Microsoft Outlook, there is a way for apps to toggle a setting so that when a device is remotely controlled, the app will appear blank/black for the remote user. Also, just checked the Managed App Config for Outlook and there isn't a way to disable this, unfortunately.


The primary purpose is for security and data protection and is an inbuilt Android feature. 



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