Pairing Bluetooth devices on a terminal with a lockdown

Pairing Bluetooth devices on a terminal with a lockdown

Hi,

We have around 900 M3 SM10 devices which running Android 5.1.1 (some of them with an older firmware and most of them with latest firmware) and we have this situation: on devices with older firmware I have access to Bluetooth - More Settings option and on the newer devices I don't.

Please see below examples:

 

  • M3 SM10 with older firmware (agent version 13.3.1.1010)

 

  • M3 SM10 with newer version of firmware (agent version 14.1.1.1003)

 

 

I want to be able to access Bluetooth - More Settings on devices with agent 14.1.1.1003 like on devices with 13.3.1.1010

Both devices has the same settings in Lockdown and Feature Control. I don't know what to check more.


Thank you in advance!

2 Answers

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JVMOD@SOTI | posted this 06 March 2020

 Hello Andrei,

 

Thank you for your post, 

Please use Settings Manager app provided by SOTI,

Using Settings Manager

The Settings Manager app enables a SOTI MobiControl administrator to provide controlled access to a subset of device settings while a device is in Lockdown mode.

When a device has Settings Manager enabled (with no restrictions), device users have access to the following device settings:

  • Display
  • Sound
  • WiFi
  • Bluetooth

Administrators can remove device user access to any of those settings at any time.

To use Settings Manager, you must install the app on your devices and assign a profile containing the Settings Manager, Lockdown and Authentication configurations to those same devices. The Settings Manager app is compatible with devices running Android 4.1 to 8.0.

If you have any questions or concerns please let me know.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Andrei | posted this 09 March 2020

Thank you for the tip!
Is working even on Android 8.1.1

 

This topic can be closed as Resolved

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