PIN code on boot?

PIN code on boot?

Hi!

When we use the script "resetpassword xxxx" on our TC56 devices running on Android 7+ we also get the setting for PIN on device boot enabled. When setting this manually we get the question if we want to use the PIN even for device boot. Is it possible for MobiControl to not set the PIN for device boot as well?

3 Answers

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Raymond Chan | posted this 12 July 2019

I don't have a TC56 to do any test.  However, based on tests on many other devices of other brands, the following may be worth noting.  The behaviour may differ for different brands or Android versions.

 

If your device has Password rather than 4-digit PIN, then using "resetpassword  XXXXXX' will change the password without changing the secure startup configuration (i.e. whether device boot-up also requires the password).   If you use 4-digit PIN on your device, "resetpassword ####"  will modify the PIN as well as change the secure startup mode. 

 

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David P. | posted this 06 August 2019

Do either of you by chance have any further information about secure start-up. I'd like to prevent the end user from being able to set secure start-up all together. 

We have TC75x devices enrolled in AE using MobiControl. They are currently on Android 7.1 but we are testing a move to Android 8.

Basically, we would still like to have the end user set their own screen lock PIN code. We can reset that easy enough using MobiControl. However, if they enable secure start-up and reboot, we have no control over resetting the PIN code. We have had a few instances of employee turnover or an employee forgetting their PIN and we are unable to unlock the device because it is waiting for the secure start-up PIN.

Any setting through MobiControl or StageNow that might disable secure start-up?

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Ross , Hathaway | posted this 08 August 2019

This is the behaviour i witnessed with Zebra devices.

 

If the device has a PIN code prior to using that script it remains as it should no secure boot pin.

 

If you use an authentication profile and allow user to enter PIN it automatically sets the boot pin aswell.

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