Power turned off intentionally?

Power turned off intentionally?

Is it possible to track whether the user turned off the device intentionally? 

2 Answers

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Matt Dermody | posted this 20 November 2017

I have seen this level of tracking within third party device analytics solutions like B2M Elemez so I know that it is technically possible, but I don't think it's tracked in SOTI today. SOTI Insight will supposedly bring an optional supplemental device side agent for collecting additional data beyond what can be collected with a Data Collection rule today. I would imagine that User vs. System driven reboots / shutdowns could be something that that future agent could track. 

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RRMOD@SOTI | posted this 03 May 2021

Hi Benedict,

 

Thanks for requesting response from SOTI CENTRAL.

 

I would like to inform you currently there is no such feature to identify the device turned off by the user. However, you can use the following  "device event alert" as a workaround to send a notification when the device disconnects from Mobicontrol. 

I would also suggest you to create a support case(click here) or call SOTI Support team(click here) to raise a Feature Request to have this feature implemented.

 

 

Also, if this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

 

 

 

 

Kind Regards, Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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