Problem MDM status update (ios)

Problem MDM status update (ios)

Good Morning,

Is there a problem with the connection between the ios devices and the mdm system?

The last connection that appears in "MDM Status Update" is today at 10 for all IOS devices.



2 Answers

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ASMOD@SOTI | posted this 14 January 2019

Hi Jorge,


I wanted to check if you are referring to Device Check-in (MDM Client) for individual device. Since there can be a update schedule for Apple devices which can be found under 


Group details>Configurations>Apple update Schedule

screenshot included for reference


You can change update Schedule as per your requirements. This schedule request for Device Check-in. Please let me know of you have any other question. Thank you

Technical Support | SOTI Inc. |1.905.624.9828 | | |

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Jorge, Martin | posted this 18 January 2019

Good Morning.

Thanks for your answer.

The problem is solved. My APNs certificate was expired.

Thanks you

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