Profile Sheduled Actions - Custom Shedule

Profile Sheduled Actions - Custom Shedule

Hey,

 

i was once playing with the sheduled actions to deplay a profile (lockdown) at a specific time (daily).

Now i am playing again with the custom shedule. The lockdown gets deployed at the specific time
i set.

For my test i set a time window of 15 minutes. After the 15 minutes it should leave the lockdown. But the profile
got revoked not after 15 minutes but after 40 minutes.

So does it mean that the profile must be active for at least 40 minutes?

Here is a screenshot of my configuration:

Also the shedule does not work always. Sometimes it is just ignoring the time and does not activate the profile on the device.
I am also using UTC time to get it work.

 

I am testing on premise MC V15.0.2.1049
Device: Samsung SM-P580 (Android 8.1)
MC Agent: 14.1.7 1117

 

Thanks!

  • 23 March 2020
  • SOTI MobiControl
  • 3 Answers
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3 Answers

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DDMOD@SOTI | posted this 02 April 2020

Hi Ozan,

 

Are you experiencing this only on lockdown profiles or any other basic profile pushed via Profile Scheduled Actions?

 

Regards,

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

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Ozan Acikalin | posted this 31 March 2020

Hey DDMOD,

 

yes the devices was online all the time.

I had the mobicontrol agent open to ensure that the device stays online when the profile
gets pushed.

I also observed the device in lockdown mode to confirm that the device is online when the
profile gets revoked.

 

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DDMOD@SOTI | posted this 25 March 2020

Hi Ozan,

 

Thanks for posting this!

Can you please confirm if the device was online all the time after the profile was pushed? In case if it was offline when the profile was supposed to revoke, then it will not sync with the MobiControl server and it gets synced only when the device comes back online. 

 

Regards,

Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |

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