Running pre/post install scripts in Windows SOTI Packages
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Only the script commands are supported for the pre/post-install scripts. Reference this link https://www.soti.net/mc/help/v15.3/en/scriptcmds/scriptcmdsindex.html and then adjust your scripts accordingly.
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Actually, some of the script commands documented in Soti's online manual (such as https://www.soti.net/mc/help/v15.3/en/scriptcmds/scriptcmdsindex.html ) might work in other script usage scenario and not in pre- or post- script of .pcg package.
I don't know exactly which script command(s) you used and failed, but you might try again by adding some time delay (say 10-30 seconds) before launching the app in your post-install script. Frankly, I haven't tried anything similar on a Windows devices for a few years already.