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Samsung Email Client

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JK
Jason Klotz
Mediacom Communications Corporation

Good Evening,

Another couple questions for the group:

1: Does anyone know if the Samsung stock email client supports Active Sync redirect 451?

2: Is there a script that I can send to the device that allows me to change the mail servers on a device that was manually configured Active Sync? The Managed Application of the Samsung Email client is not overwriting the old data and if you send a wipeapplication  script I am then greeted with MDM is blocking adding another account. (Even if I have the device in a group that has no restrictive profiles.) We are going from On- Prem to Cloud and i would like to make this as seemless as possible. The only other route I can think of is to use EndPoint manager as a MAM and SOTI as the MDM and push the Client portal and the Outlook app about a day before hand. Update: Not the route I want to go with as now it becomes even more cumbersome managing the entire scope of devices.

I would have thought with a wipe application and then turn on the Application Management in the Playstore Portal for the client would have been the ticket. However that error of MDM is blocking adding account even when the feature control is set to allow - Or is set to block google or even all.

Any thoughts?

Thanks

Jason

email
Edited 4 years ago
Android
ANSWERS
RC
Raymond Chan
4 years ago (edited 4 years ago)

Hi Jason,

Regarding your question (2), as far as I know, there is no such script.  You may check in Samsung Knox Configure or other paid products support such configurations, but they are not free and are restricted to Samsung devices only.   For a free alternative, have you ever checked whether the AppConfig parameters configurable by Samsung mail client on AE devices support what you need?

If so, you should disable the stock email client app in the firmware , and deploy the same app again from Managed Google Play store with required AppConfig parameters configured in your MobiControl App-Catalog rule.

Solution
JK
Jason Klotz
4 years ago

Hello Again Raymond. Yea had a feeling the managed piece was going to be the only free solution. I played around with it a little and I think it will do the trick. I believe right now everyone is trying to figure out if they want to stay with that client or move into the Outlook App. I am just getting my ducks in a row so when the call comes I can be ready either way.

Hope all is well.

Thanks

Jason

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