Scaling Website

Scaling Website

Hello,

i have just installed soti surf apk on my device Zebra TC57 and my intranet website is not on full screen.

 

With the chrome apk, my website is ok for view cellular.

 

Have you already had this problem ? This problem is scaling website ?

 

With kind regards

  • 21 December 2020
  • SOTI surf
  • 8 Answers
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8 Answers

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JCMOD@SOTI | posted this 21 December 2020

Hi RMLFD,

 

Thank you for posting in SOTI Central.

 

Can you demonstrate the problem through screenshots? Also please reference my screenshot below. We have accessibility settings available within a SOTI Surf profile configuration, does this help with your issue?

 

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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RMLFD | posted this 21 December 2020

Thank you for your reply,

i have test with text scaling but i don't see any change.

Chrome:

Soti surf:

 

With kind regards

 

 

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JCMOD@SOTI | posted this 21 December 2020

Thank you for providing screenshots. SOTI Surf is based on Android System WebView Implementation, can you download the below browser onto your test device and observe if the same issue occurs on that browser or not?

 

https://play.google.com/store/apps/details?id=com.mx.browser

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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RMLFD | posted this 21 December 2020

On Marathon Browser scaling is ok.

 

Marathon:

 

With kind regards

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JCMOD@SOTI | posted this 21 December 2020

Visit your SOTI Surf profile configuration -> Privacy -> "Set Browser Zoom Level". Try setting this value lower than the default 100%, does that help? On top of that, try disabling the "Auto Hide Top and Bottom" option within the Accessibility section.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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RMLFD | posted this 22 December 2020

Hello,

Here is my configuration, Is correct for you ? I have already test with the zoom 80% but the website not scaling propertly.

 

With kind regards

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JCMOD@SOTI | posted this 22 December 2020

Hi RMLFD,

 

To move forward effectively, I suggest to raise a Support Case through support.eu@soti.net and reference this discussion URL. Then send me the case number through a private message on here. Make sure to include your first five characters of the reg code within the case too.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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RMLFD | posted this 22 December 2020

Hello,

i have upgrade my installation with the lastest version (15.2.3.1033) and i have find this option.

It's correctly. 

 

With kind regards

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