Selection of Devices in Dashboard are getting reset when Device Info is updated ?
- 21 October 2019
- SOTI MobiControl
3 Answers- 0 Upvote
- 5 Followers
3 Answers
Hello John,
Thank you for your question. I tested it on my environment and I believe this is a expected behavior with the web-console. your selection will get reset when you check-in the devices and hit "Refresh this page with red dot" icon on the Console to update the console with the latest updates from the device. This simply works as a refreshing a web page.
Thank you.
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |
The Problem is that its auto refreshing when devices did a planned check-in i guess.
That you loose selection when you trigger the refresh is clear and understandable for me but it happen from time to time automaticly when devices perfrom check-in / switch Online.
But yeah, its not a huge problem ¯\_(ツ)_/¯
Kind Regards John
Hello John,
Following up on this thread, if SCMOD@SOTI has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.
Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |