Setting up Application access to shared devices

Setting up Application access to shared devices

I was reviewing the shared device functionality. While I can setup the shared device and it is able to validate the login though IDP I was seeing an issue where. 

The login Error: Failed to prepare device with your applications and policies. 

However I didn't see any information on further setup.

3 Answers

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DDMOD@SOTI | posted this 13 April 2020

Hi Joe,

 

Thanks for posting an interesting question!

You must have a valid directory service or identity provider connection configured in SOTI MobiControlSOTI MobiControl uses these credentials to verify which device users are authorized to access shared device features.

Please click here to find the detail information on setting up the Shared device functionality.

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Joe McKinney | posted this 13 April 2020

IDP was already configured and I can login. The issue is after the login process. 

Currently I was testing with the Admin group which should have full access in Mobicontrol. I was hoping to get more information on all the system requirements and setup for this process.

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Joe McKinney | posted this 13 April 2020

To further clarify what I am looking to do.

If I have IT login to device I would like it unlocked where they would have access to all applications on the device.

If I have any other user login. I want them restricted to a set of applications. 

Currently we employ Enterprise Homescreen on the devices but the company would like to know who physically has the device and have the use the company login to access it.

the IDP has been configured to enable single sign on for the web console currently. I am able to test a device with shared device on and it prompts for the login which I am also able to enter. 

The question is how do we define the device restriction for applications per container.

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