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SOTI MobiControl - Get the previous device name

D
donovan.shook
Strategic Systems and Technology Corporation

Hello

I've done a bit of searching on the forums, but haven't been able to find an answer to my question. Forgive me if this has been asked before.

We manage a large number of Zebra TC51 devices for one of our clients. These devices are frequently assigned a new device name from the MobiControl WebConsole. We have had situations in the past where we would need to retrieve the previous device name after a new name has already been assigned.

Is it possible to retrieve the previous device name from a device?

Any help you could provide would be appreciated. 

mobicontrol web-console device-name
5 years ago
Android
ANSWERS
RC
Raymond Chan
5 years ago

This is likely very difficult, if not possible, especially in your case that a device has been renamed multiple times.  You will be lucky if someone from Soti reveal that there are some tables in the SQL database that hold such information.

Looking forward, if you have such need in the future, maybe you should create a custom data to collect the device latest name at regular interval.   Then,  you can in principle get the old device name and  time-stamp from the database with the help of a customized SQL script.

D
donovan.shook
5 years ago

Hi Raymond

I thought that was the case. That's not a bad idea to setup a script to collect the device name and timestamp. I think I'll look into implementing that from here on out. 

Thank you for your response. 

C
Christophe
5 years ago

Hello,

i'm not expert and I don t know the situation but :

a) you can export the soti db locate on the device by a Sync rules of course BEFORE to rename the device 

b) In your back end mobicontrol database -> export every day the table DevInfo (field -> devId / devName / ...) and insert into a new table and also add also a column datetime .

As this you have a historical complet of your phone name 

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