SOTI Surf showing "Webpage not available" on a lot of websites

Justin Pratt

We are trying to use SOTI Surf as a web kiosk to allow users access to specific websites and some of these websites are showing "Webpage not available"

For example: https://okta.com https://account.microsoft.com

These websites are otherwise accessible on the same devices using any other browsers.

We currently do not have any restrictions in our SOTI Surf config, only a configured home page. Currently the application should be open.

We also found this on SOTI Surf version 13.3 and 15.2

17 December 2020
SOTI surf

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JCMOD@SOTI

JCMOD@SOTI | posted this 21 December 2020

Hi Justin,

Thank you for posting in SOTI Central.

To clarify, you're editing the following options within your SOTI Surf profile configuration outside of the default configuration:

1. Kiosk Mode -> "Enable Kiosk Mode"

2. General -> Home Screen -> Configure Catalog -> Inputted the websites here?

Also, could you clarify your MobiControl version?

Regards,

SOTI Surf showing "Webpage not available" on a lot of websites

SOTI Surf showing "Webpage not available" on a lot of websites

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