Soti Surf stuck after profile assignment with message "The administrator has made changes to the surf app's settings. Please launch the browser again"
I think we can get around this issue in following two ways:
1. Have a separate profile for SOTI Surf configuration: This will prevent the devices from ending in that state in cases where no changes are made to SOTI Surf configurations.
2. In case devices end up in that state where SOTI Surf has to be restarted, you can use "kill_application" command to close the SOTI Surf app and then "start" command to start it back again. This would look like:
Please let me know if this works for you or if you have any other questions.
Technical Support | SOTI Inc. |1.905.624.9828 | firstname.lastname@example.org | soti.net |
Thank you for the quick response. I have tried the script command and it worked. I believe we can send the command right after re-assigning a profile to a device group to ensure Soti Surf is back up and running.