Soti surf with LDAP

Soti surf with LDAP

we are trying to configure Soti Surf with Ldap authentication . when we are trying to login it is giving error . 

login failed verify your credential try again .

1. LDAP configuration in global setting done

2. soti surf installed on seprate server other the mdm app server

 

  • 1 weeks ago
  • SOTI MobiControl
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7 Answers

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Raymond, Chan | posted this 6 days ago

Have you verified basic functionalities of LDAP authentication in simpler case such as device enrollment (you have to modify the authentication option of an existing add-devices rule)?

 

Does your ERG (item (2) in your post) has access (port 443) to your MobiControl server instance?

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Support Staff | posted this 6 days ago

Hello Anil, 

 

Thank you for requesting an answer from SOTI Support Staff.

 

Raymond has brought up a good way of doing a "base test" to confirm that your setup of LDAP is working as expected.

 

Here is a screenshot and link to the help file assistance when configuring SOTI SURF.

 

As much as I would like to assume the ERG was installed I do not see any mention of this, by name, in your post.  Please note the highlighted section in the following image.   I have included a link for quick reference afterwards.

 

https://www.soti.net/mc/help/v14.1/en/console/configurations/profiles/configurations/categories/sotiapps/surf.html

 

 

Hope this helps!

 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Anil | posted this 2 days ago

Thanks Raymond ,

 

now we are able to loin threw LDAP. in global security setting LDAP was not enabled .

this Soti surf will pass all traffic from device to internal servers ?? including soti surf browser and other device application traffic?? 

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Raymond, Chan | posted this 2 days ago

Soti Surf will only route its own traffic destined for intranet sites (based on domains configured in "Intranet Gateway" option in Soti Surf profile payload)  through the ERG  , and its remaining traffic for whitelisted/non-blacklisted internet sites goes directly between the device and the corresponding sites.   However, you can keep a log of all internet and intranet sites visited, and have it transferred to the server for possible audit with a file-sync rule.

 

Traffic of other applications are not affected by ERG.  If your device/platform supports global or per-app  firewall policy profile payload, you can use such policy to restrict such traffic for all or specific apps.

 

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Anil | posted this 3 hours ago

in my case application is not accessible on the device network . we have given access to the application on the Surf server . so it will be accessible on the device ???

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Raymond, Chan | posted this 1 hour ago

Is your application on the device a web app running on any web browser app on your device? Or is it a non-web app installed from an apk or from Google Play store?

 

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Anil | posted this 1 hour ago

As of now we are testing on web application only . but in future  we want it for device application also which is in house developed .

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