I had the same issue before.

Please check the system requirements from the link below.

http://www.soti.net/mc/help/v14.1/en/setup/helpindex.html

I fixed my issue by upgrading .NET Framework 4.7 as mentioned below

  • .NET Framework 4.7 installed with all critical updates
  • MSXML 6.0 - Required on the deployment server to activate MobiControl
  • Java SE 8