TimeSync to Windows Desktop doesn't work

TimeSync to Windows Desktop doesn't work

I've configured timesync (Windows Desktop - Time Sync., tested with deployment and NTP server) on the group of the devices.

However, the Windows Desktop client (VM3) doesn't sync the time (date is ok, time difference is +6h24m).

In the device log i see a warning (not at every checkin): "Inaccurate device date-time detected"

Any tips for this?

3 Answers

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Raymond, Chan | posted this 23 August 2018

Have you checked that the date/time settings of the  your MobiControl server itself is reasonably accurate?  How many different brand/models of devices do you have in this server?  If there's more than one,  do they all have similar problems? 

 

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Mark | posted this 23 August 2018

I've also having contact wih another collegue of you.

It's a soti cloud environment, with only VM3 (Win7) devices.

It looks like the cloud server and agents have to be updated (running version: 14.1.3.1587)

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Raymond, Chan | posted this 23 August 2018

I'm not from Soti.  

 

Anyway, if Soti support team is upgrading your cloud instance, let's wait and see if the problem is still there after the upgrade.

 

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