TimeSync to Windows Desktop doesn't work
Have you checked that the date/time settings of the your MobiControl server itself is reasonably accurate? How many different brand/models of devices do you have in this server? If there's more than one, do they all have similar problems?
I've also having contact wih another collegue of you.
It's a soti cloud environment, with only VM3 (Win7) devices.
It looks like the cloud server and agents have to be updated (running version: 18.104.22.1687)
I'm not from Soti.
Anyway, if Soti support team is upgrading your cloud instance, let's wait and see if the problem is still there after the upgrade.