Hello Yury Titov,


Thank you for your post, please try restarting the services or try restarting MS server.

Also, are you facing this issue all of a sudden?

Do you have the admin rights for the web console? There are chances of denying permission to view the specified Device Group.

For further troubleshooting, create a Support ticket on https://www.soti.net/services/log-a-case/  



Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |