Uninstall package on AE COPE device
Thank you for posting in SOTI Central.
Could you create a list of reproduction steps for me and I will attempt to reproduce the issue you're facing? Then I will investigate how we can move forward with the issue at hand.
Technical Support | SOTI Inc. |1.905.624.9828 | email@example.com | www.soti.net |
Steps are simple:
1- Enroll new COPE device (soti mobicontrol 15.2! 15.3 has different COPE settings)
2- upload apk to mobicontrol packages
3- create a new profile with just that package and assign it to you device
If Android is <11:
- Silent install of app
If Android is =11:
- User needs to accept new installation (and if the user did not give notification permissions before upgrading to android 11, nothing will be displayed and he will not be able to install it...)
4- Try to uninstall that app
Just that. You cant remove that app :(
But doens matter, now we are migrating all users to managed device without any profile. The problem was with COPE Device , we had so many issues that we decided to stop and start again (150 factory resets...)
We know that Mobicontrol 15.3 has improvements for Corporte Personal, but we dont want surprises next year with Android 12 :)