Upgrade to MC 15.2 - Agent updates necessary?
- 09 September 2020
- SOTI MobiControl - Android
4 Answers- 0 Upvote
- 2 Followers
4 Answers
Hi Simon,
Thanks for posting your query!
Android devices with MobiControl Agent version 13.7.x will work on MobiControl v15.2, however, you would be given an option to upgrade the agent to utilize the new features available.
Regards,
Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |
If you have many many devices of different brands and models, especially the relatively old models or smaller brands, the safest is to get one device of each brand/model to perform test on a UAT platform. In addition, devices running relatively old firmware should also be tested with new device agent for stability and compatibility before any attempt to deploy large scale device agent upgrade on production devices.
Thanks for your answers!
So, after upgrade the agent version 13.7.x is still compatible and the devices are not forced to upgrade the agent? The devices remain manageable?
Hi Simon,
Yes, the devices on agent version 13.7.x are still compatible and manageable from the latest version of MobiControl.
If this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.
Regards,
Technical Support | SOTI Inc. |+1-888-494-SOTI (7684) | support@soti.net | www.soti.net |