User guide for Soti Assist module

User guide for Soti Assist module

I would like to test the soti assist module but I have the following error.

Version of the server is 13.4.0.4449

In addition, is there a user guide to explain how to use Soti assist ?

Thank you

BRUNO RAME Project Deployment Coordinator / SOTI Mobicontrol Specialist

  • 30 October 2018
  • SOTI Assist
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3 Answers

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Support Staff | posted this 30 October 2018

Hi Bruno, 

What version of SOTI Assist are you using?  By the looks of it you are able to sign in but it is not working as expected after that.  

 

On November 1st we are re-releasing the latest version of SOTI Assist 1.5 and and it will be available for public usage.   This may be the direction you may want to go to take advantage of the new features we are offering.

 

Nonetheless, the help document should have plenty of useful information on how to use the application, and I can provide you with more information after it's release.    In the meantime the current helpfile for the version you are on is located in menu options, (three lines in top left corner) under help.

 

Hopefully this helps, 

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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Bruno Rame | posted this 31 October 2018

We installed the evaluated version of Soti Assist ''SetupSOTIAssist_1.0_3918.msi''.

I looked that the listen ports have to configured. I will try to do it.

As soon as the version 1.5 will be available, I will upgrade Soti Assist.

Thank you

BRUNO RAME Project Deployment Coordinator / SOTI Mobicontrol Specialist

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Raymond Chan | posted this 01 November 2018

Online documentation of Soti Assist could be found at :

 

  https://www.soti.net/sotiassist/help/v1.0/en/helpindex.html


  https://www.soti.net/sotiassist/help/v1.5/en/helpindex.html

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