User Rights Mobicontrol the 2nd

User Rights Mobicontrol the 2nd

Hi there, i have again a user-right problem which i want to be solved but get no solution by myself.

We use "custom data" and i want our support to be able to see these fields (custom data manager) in device details.

I have made a test user which seem to have full access (all boxes are checked for all folders and all permissions) but he can't see these fields.

Only if i gave a user "mobicontrol administrator", he can see these fields.

I see no difference between those settings.

 

Anyone an idea?

4 Answers

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Raymond Chan | posted this 03 November 2020

What are the version and build numbers of your MobiControl server?  Have you logged out and re-logged in with the new account after changing its global/per-group permissions?

 

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Rafael | posted this 03 November 2020

Everytime you change user rights, the user will be logged out automatically and you have to login again.

The server has 15.2.1.1094

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Raymond Chan | posted this 03 November 2020

Have you updated the permission of "individual" custom data item to include the new account?  This feature has recently been added for MobiControl v15.x.

https://www.soti.net/mc/help/v15.2/en/console/users/set_enhanced_user_permissions.html

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Rafael | posted this 03 November 2020

That was what i was looking for. Thanks a lot -.- I ignored those dots, don't know why...

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