Hi Youness,

 

Thank you for requesting an answer from SOTI!

Can you please confirm if the MobiControl version is 14 and above on the server you are trying to setup?

Also, have you enrolled this device previously to any MC server?

 

Regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |