What FQDN / Load Balanced IPs are used for Agent Updates in 14.3

What FQDN / Load Balanced IPs are used for Agent Updates in 14.3

Our MobiControl-Environment is fully firewalled, with 14.3 there is this new functionality for Agent Updates but "agent update service" isnt using any SOTI-Services FQDN or Loadbalanced IPs as in: https://www.soti.net/mc/help/v14.3/en/index.html#setup/installing/soti_services.html

In Server-Logs i observed that Management-Services / Deployment Server tried to connect to Amazon AWS over several IPs.

Has some one figured out the FQDN for "agent update service" or can someone from support give us a full list of loadbalanced IPs?

Kind Regards John

  • 13 June 2019
  • SOTI MobiControl
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Raymond Chan | posted this 15 June 2019

Try  agentdservice.s3.amazonaws.com

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NSMOD@SOTI | posted this 25 June 2019

Hello John,

Did you get a chance to test the solution provided by Raymond on the post above?

Thanks

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

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John Doe | posted this 01 July 2019

It works now, ive also seen an earlier Post that now SOTI has included this information in the manual.

Kind Regards John

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