Win CE 6.0 connect and disconnect

Win CE 6.0 connect and disconnect

 
Hello everybody,
I have the following problem with my WIN CE 6.0 devices:
we have a new server (windows 2012R2) with SOTI MobiControll V.14.3.3.1111 installed. 
It is an internal server in the closed network.
Android, Win10 IoT and WinCE 6.5 are all connected and work wonderfully.
The WinCE6.0 devices connect and after a few minutes they disconnect and stay disconnected until
they are rebooted. in the logfile comes the following message:

(0x00001090) [INFO ] [ 27] PulseChecker enter: Send: False, Check: True, Memory: 167939184, ThreadPool: 32767, 999, Queue: 0, Workers: 8
(0x00001090) [INFO ] [ 27] PulseChecker exit: Total: 22, Connected: 22, Busy: 0, Dropped: 0, Retried: 0, finished in 0 ms
(0x000003e4) [INFO ] <165> Comm.Client.166171: Accepted a new connection from [::ffff:192.xxx.xxx.121]:49161.
(0x000003e4) [INFO ] <165> Comm.Client.166172: Accepted a new connection from [::ffff:192.xxx.xxx.212]:53569.
(0x000003e4) [WARN ] <165> Comm.Client.166172: Certificate validation failed. SSL Policy Error: RemoteCertificateChainErrors. Status: PartialChain. On the old server (Win 2008R2), everything worked fine with version 13 of Soti MobiControll. Can someone tell me why this could be and what I can do about it? greetings Georg

3 Answers

Order By:   Standard | Newest | Votes
Matt Dermody | posted this 06 September 2019

14.x utilizes SHA2 certificates by default which are incompatible with older, end of life, Windows CE versions. You can get the devices to work with 14.x but you need to engage SOTI support to have them downgrade the server certs to SHA1 before you have any devices enroll.

  • 0
  • 0
Georg E. | posted this 09 September 2019

We have already downgraded the server certs to SHA1.

Is there anything else I can test or change. As I said, the devices connect to the server and after a minute or two they disconnect again.

  • 0
  • 0
Matt Dermody | posted this 09 September 2019

Have you unenrolled and re-enrolled the devices since you downgraded?

  • 0
  • 0
Give us your feedback
Give us your feedback
Feedback