Windows Device Name not matching Soti Device Name

Windows Device Name not matching Soti Device Name

We are brand new to Soti and wondering if there is a way to automatically populate the Windows Device Name of a Laptop in the Soti MobiControl (Device Name)

Right now every new laptop we add just shows up as Windows 1, Windows 2, Windows 3, etc.

Seeing the laptops have a Device Name set, can't Soti populate those in MobiControl?

At the moment we have to manually rename each Windows 1, Windows 2, Windows 3 laptop in MobiControl to match the Windows Device Name.

Suggestions are welcome.
Thanks!

2 Answers

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Michelle Porreca | posted this 09 June 2021

Double click the Mobi Control Agent in the system tray and change the name of the device under the General Tab > Device Name field. 

You'll need to refresh Soti Mobicontrol device list to show the new name.

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Felix Erfurt | posted this 09 June 2021

Thank you - we do not have a MobiControl Agent in the system tray (on any of our laptops).

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