ZEBRA TC75 : android keyboard has stopped
- 18 July 2019
- SOTI MobiControl
3 Answers- 0 Upvote
- 2 Followers
3 Answers
Hello ChristopheBernard,
Following up on this thread, were you able to resolve the issue? If yes, I would like to know what were the steps taken to resolve the issue and I can mark that as a Solution.
Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |
Hello matt,
thanks for your reply ..
Actually on these device, the zebra entreprise keyboard configured.
I have installed a new profile on my 800 devices this week and since this installation, users receive these errors ..but not every time ..
Actually since one day I can reproduce this problem on my test device ..I TRY I TRY
I suppose in this profile (application run control) i have black list an app who make google keyboard crashed ..
But I don"t why which one ..
I've looks each app who is block and nothing has a name with keyboard ..
Any idea are welcome for to try to find a way to solve this
thanks to all
It may not be SOTI interfering with the keyboard, although its still possible. I can speak to the Zebra Enterprise Keyboard regularly crashing on some device models like that and the fix has come in the form of a CFE patch from Zebra. I would verify that you're on the latest LifeGuard versions on each of the device OS versions.